If you have another computer, try your Elgato Gaming hardware with it. This will let you know if the problem may be with the computer, or Elgato Gaming hardware. Unfortunately the Elgato Cam Link can be hard to find at the moment, as everyone is finding themselves in a world of FaceTime, Zoom and video conferencing. So there are some alternatives, such as Elgato's own HD60 S+ card (which is actually aimed at gamers, but can perform the same conversion task). Like USB, PCIe is forward compatible. This means that a device which requires PCIe 2.0 will work in a PCIe 3.0 or PCIe 4.0 slot. In this example, another PCIe device is installed, using up more PCIe lanes. Due to the motherboard layout, the speed of the x4 lane is reduced to x1. 4K60 Pro can still be installed in this slot, however it will not function correctly due to the reduced speed.

Capturing the highest quality 4K60 HDR video from Xbox Series X, Xbox One X, PlayStation 5 and PlayStation 4 Pro. One of the most respected dongles out there is the Elgato Cam Link– made by a company that specializes in peripherals designed to meet the needs of the online gaming community. The Elgato Cam link has a simple HDMI input (to connect to your camera) and a USB 3.0 output (to connect to your computer). Like USB, PCIe is forward compatible. This means that a device which requires slot size x4 will work in slot size x8 or slot size x16 lane. The PlayStation 5 will not output sound over HDMI if headphones are plugged into the PlayStation 5 controller. The Nintendo Switch lets users change the audio settings regardless of what the capture/display device is capable of. If the Nintendo Switch is set to Surround mode, some sounds will not be captured correctly by Elgato Game Capture devices.

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Learn how to disable YUV422 on PlayStation 4 and Xbox One - https://help.elgato.com/hc/en-us/articles/360034121551-Elgato-Game-Capture-HD60-S-YUV422-Must-Be-Disabled- PCIe x16 slots are generally intended for use with Graphics Cards. PCIe 1x slots are generally for smaller add-in cards like Wifi Adapters, USB Adapters, or lower bandwidth capture devices such as HD60 Pro.

HDMI 2.0 cables are much more susceptible to signal degradation due to the much higher data rate. HDMI 2.0 cables over 6 feet are not recommended. For Elgato PCIe Capture devices, a full PC restart may be needed to finish a pending firmware update. If the update is not completed the capture card may not properly capture the incoming video signal. then Elgato Game Capture HD software can't fully communicate with the Elgato Game Capture HD hardware. This could be an issue with the USB connection, or some unusual error in the software or hardware.

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Dual-PC Setups: Game Capture 4K60 Pro MK.2 features an HDMI 2.0 input and output, and is thus capable of capturing and passing through high refresh rate signals such as 1080p240Hz and 1440p144Hz. This makes Game Capture 4K60 Pro MK.2 the ideal choice when using a two-PC streaming setup. Motherboard manufacturers have a limited amount of PCIe lanes available to them based on the chipset and CPU being used. They determine how many PCIe slots and M.2 slots will be on the motherboard and which speed those slots run at. Elgatooffers a comprehensive selection of capture devices, each suited to a particular setup. Below you'll find a summary of their features and suggested uses. To use headphones with the PlayStation 4 controller, a special cable was developed called Elgato Chat Link. Learn more about using Elgato Chat Link here. Unplug the headphones from the controller and the PlayStation 5 will output sound to the capture card.

This is not an exhaustive article on PCIe. This article will give a base understanding to help ensure that you know which slots and configurations of PCIe devices your PC will support. Unplug the headphones from the controller and the PlayStation 4 will output sound to the capture card.Elgato Game Capture devices capture sound in stereo (2.0) format. Make sure the PlayStation 4 is set to output Linear PCM. We hope this information has helped inform your decision about which capture card is right for you.

Some resolutions such as 1200p (1600x1200) may not be on the official supported resolution list, yet may still be captured. Press the Xboxbutton to open the guide, then select System> Settings > General > Volume & audio output. To solve this issue, A tool called Elgato Sound Captureis available. Elgato Sound Capturewill capture and split the PCs audio out over the HDMI output of the PC, and to a second output such as headphones. This is required when using the Chat Link cable. Learn how to use Chat link with Game Capture HD60 Pro here.HDMI cables vary in quality and speed. Make sure to use the HDMI cable that came with your Elgato Capture Device. Cables that are not properly connected to the source HDMI Output port or the capture card HDMI Input port could cause the capture card to not correctly acquire the signal. Disconnect the HDMI cables and reinsert them firmly. Similar to the PlayStation 4, the Nintendo Switch will not output game sound over HDMI if headphones are plugged into the headphone port. To use headphones with the PlayStation 5 controller, a special cable was developed called Elgato Chat Link. Learn more about using Elgato Chat Link here.